Blog, Helping Solutions

Find your ideal Support Worker with our NEW match maker quiz

Choosing a Support Worker isn’t just about availability

When you’re looking for disability support, finding a support worker who has the right qualifications is important. But qualifications alone don’t tell the whole story.

The best support relationships are built on something deeper: trust, understanding, communication, shared values and compatibility.

At Helping Solutions, we’ve spent years matching participants with support workers across Western Australia. One thing we’ve learnt is that no two people are the same. Some people thrive with a calm and patient support worker. Others value routine and consistency. Some need a worker with specialist skills, while others are looking for somebody who is flexible, encouraging and adaptable.

That’s why we’ve created our new Support Worker Match Maker Quiz.

A different way to think about Support Worker matching

Many people aren’t quite sure what qualities they should be looking for when choosing a support worker.

You might know that you need support, but have you ever stopped to ask:

  • What communication style works best for me?
  • How important is routine and predictability?
  • Do I need someone with specialist experience?
  • What values matter most in a support relationship?
  • How do I want to feel when receiving support?

Our quiz helps you explore these questions and identify the support worker characteristics that are most important to you.

Rather than focusing on labels or diagnoses, it focuses on you.

Meet your Support Worker archetypes

After answering a series of questions, you’ll be matched to one or more support worker archetypes that align with your preferences and support needs.

Depending on your responses, you may discover that you’re looking for:

  • The Patient Worker
    Someone who takes time to listen, explains things clearly and supports you at your own pace.

  • The Routine Worker
    A dependable and structured support worker who values consistency, planning and reliability.

  • The Adaptable Worker
    A flexible support partner who can adjust communication styles and approaches to meet your individual needs.

  • The Practical Worker
    A hands-on problem solver who focuses on finding solutions while supporting your independence.

  • The Compassionate Worker
    Someone who leads with empathy, understanding and encouragement.

  • The Stable Worker
    A calm and reassuring support worker who helps create a sense of safety and predictability.

  • The Specialist Worker
    A knowledgeable support worker with experience supporting more complex needs and situations.

Each profile includes practical information about strengths, suitability and questions you may want to ask when meeting potential support workers.

Why We Created the Quiz

Too often, people accept the first available support worker because they don’t know they have options.

We believe participants and families deserve to feel empowered when making decisions about their supports.

The quiz was designed to:

  • Help participants better understand their preferences
  • Give families a starting point for support worker conversations
  • Highlight the qualities that contribute to successful support relationships
  • Make the matching process more participant-centred
  • Help people feel more confident when choosing supports

While the quiz isn’t a formal assessment, it can be a valuable tool for starting conversations about what good support looks like for you.

Ready to Find Your Match?

Whether you’re new to the NDIS, looking to change providers, or simply curious about what qualities matter most to you in a support worker, we’d love you to give it a go.

👉 Take the Support Worker Match Maker Quiz today

Take the Quiz

And if you’d like to chat about support options, our team is here to help. Once you’ve completed the quiz, get in touch on 1300 905 166 and we’ll use your results as part of the conversation to help find support workers who are likely to be a great fit for your needs, goals and preferences.

Because great support starts with the right connection.

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